SugarMummy Terms of Use: Rules, Safety, and Fair Conduct

Welcome to SugarMummy. These Terms explain acceptable use, privacy expectations, messaging standards, payments, and safety rules that help keep the community respectful and secure.

Get Started

Acceptance of Terms

By accessing or using SugarMummy, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should not use the service. These Terms apply to all visitors and registered members.

We may update the Terms to reflect product changes, legal requirements, or community needs. When updates occur, we will post the revised version with an effective date. Your continued use after updates indicates acceptance of the new Terms.

  • Minimum age: 18+
  • One account per person; accurate information required
  • Respectful behavior and lawful use are mandatory
  • Privacy and safety controls must be used responsibly
  • Follow community standards to support a positive environment
Terms Overview

Eligibility, Accounts, and Security

Eligibility

The service is intended for adults aged 18 and over. You must have the legal capacity to enter into these Terms and abide by applicable laws in your region.

Account Integrity

Provide accurate information, keep login credentials confidential, and update details as needed. You are responsible for all activities under your account.

Security Practices

Use strong passwords, enable two‑step verification, and report suspicious activity promptly. We encourage a video call before first meetups when both feel comfortable.

Content, Messaging, and Community Standards

Members should post respectful, truthful content. Avoid harassment, hateful language, and illegal material. Keep photos recent and authentic. Do not publish sensitive details such as home address or financial data.

  • Keep messages polite and specific
  • Avoid spam and repetitive outreach
  • Use reporting and blocking tools when boundaries are ignored
  • Respect consent and personal limits
  • Follow local laws and platform rules

We promote clarity and safety. If communication becomes uncomfortable or dishonest, pause the interaction and engage platform tools to maintain a secure environment.

Community Standards

Payments and Subscriptions

Some features may require payment. Prices can vary by location and currency. Taxes may apply. Payment processors handle billing securely. You can manage renewals and plan changes from your account settings.

  • Check plan details and renewals before purchase
  • Review currency, taxes, and final billing amounts
  • Use official support channels for billing questions
  • Keep receipts and confirmations in a secure folder
  • Chargebacks or disputes may lead to temporary restrictions

If you experience a billing issue, contact support for a case review. We address requests fairly and transparently, considering documented evidence and platform policies.

Payments and Subscriptions

Safety, Meetups, and Privacy

Safety First

Choose public venues for initial meetups, inform a trusted contact of your schedule, and keep transport independent. Use reporting tools when needed.

Privacy Controls

Manage visibility, hide from broad browsing when necessary, and refrain from sharing sensitive information until trust is established.

Verification

When both parties feel comfortable, use a brief video call to confirm identity before meeting. Keep communication polite and time‑bound.

Prohibited Conduct

Members must not engage in illegal activity, harassment, hate speech, impersonation, scams, or the distribution of harmful software. Do not publish others’ private information without consent. Content must be lawful and respectful.

Area Allowed Not Allowed
Messaging Polite, specific, and honest Harassment, threats, or spam
Content Recent photos and truthful bios Illegal material or impersonation
Privacy Respect personal boundaries Publishing sensitive data
Payments Use official channels Fraud or coercion

Enforcement, Suspension, and Termination

We may investigate reports and take appropriate action, including warnings, content removal, temporary restrictions, or termination. Decisions consider the severity of issues, evidence provided, and community safety.

  • Use reporting tools to flag concerns
  • Provide clear evidence when submitting a case
  • Cooperate with support for faster resolution
  • Respect final decisions designed to protect the community
  • Appeals may be reviewed based on new information

We reserve the right to limit access for violations of these Terms or applicable laws. You may contact support if you believe an action was taken in error.

Enforcement and Termination

Dispute Resolution and Governing Law

If a dispute arises, contact support for guidance. We aim to resolve issues efficiently. Depending on your location, certain laws and jurisdictional rules may apply. You agree to comply with the laws of your region while using the service.

Changes to Terms

We may modify these Terms to reflect updates to the product or legal requirements. We encourage you to review them periodically. Continued use after changes signifies acceptance.

Ready to Join SugarMummy?

Build a polished profile, communicate with clarity, and enjoy a respectful community guided by these Terms.

Get Started